Frequently Asked Questions
Find answers to common questions about life at Maple Knoll Village, from residences and amenities to services, care, and what to expect as you explore your options.
Community FAQ
Maple Knoll Village is a nonprofit Life Plan Community, also known as a Continuing Care Retirement Community (CCRC), located in the Greater Cincinnati area. Set on a 54-acre campus, Maple Knoll Village offers maintenance-free senior living, engaging amenities, and a full continuum of care designed to support residents as their needs change.
A Life Plan Community, also known as a Continuing Care Retirement Community (CCRC), offers multiple levels of senior living and healthcare all on one campus. At Maple Knoll Village, residents can enjoy an active, independent lifestyle with the peace of mind that additional care and support are available if their needs change.
Maple Knoll Village offers a wide variety of amenities designed to make everyday life convenient, engaging and enjoyable. Residents can enjoy multiple dining venues, an arboretum, gardens and walking paths, art studios, a woodshop, weaving room, library, salon, technology support, gathering spaces and access to the Hemsworth Wellness Center.
Maple Knoll Village offers multiple dining options where residents can enjoy delicious meals without the hassle of shopping, cooking, or cleanup. From casual meals to gathering with friends, residents have convenient choices designed to fit a variety of tastes and schedules.
Dining options and meal plans vary by residence and level of living.
Maple Knoll Village offers convenient transportation options to help residents remain active and independent, even if they choose to drive less or stop driving altogether.
Services include on-demand shuttle transportation and private chauffeur services for medical appointments, shopping, outings and other destinations. Our team can provide additional information about current transportation schedules, destinations and fees.
Yes. Maple Knoll Village is a nonprofit Life Plan Community focused on enhancing the lives of older adults. As part of the BHI Senior Living family, Maple Knoll Village combines the personal connection of a local community with the strength and resources of a nonprofit senior living organization that has served older adults for more than a century.
Maple Knoll Village is located in Springdale, Ohio, with convenient access to the Greater Cincinnati area. Our 54-acre campus offers a welcoming residential setting close to shopping, dining, healthcare, parks, places of worship, and cultural attractions throughout Cincinnati.
Maple Knoll Village offers a variety of senior living options to meet different lifestyles and care needs. Independent Living residents can choose from apartments and villas in several neighborhoods throughout campus. Additional levels of care include Assisted Living, Memory Care, Skilled Nursing, short-term Rehabilitation, and long-term care.
Having a full continuum of care on one campus allows residents to enjoy the lifestyle that fits them today while planning confidently for the future.
Residents can choose from a full calendar of social, cultural, recreational, and educational opportunities based on their interests. Programs include fitness classes, creative arts, clubs, lifelong learning, live entertainment, outings, volunteer opportunities, special events, and travel through the Ageless Explorers Travel Club.
Whether you prefer a full schedule or a more relaxed pace, there are plenty of ways to stay active, meet new people and enjoy each day.
Residents have access to a variety of programs and amenities that support physical, social, and overall well-being. The Hemsworth Wellness Center features fitness equipment, group exercise opportunities, and a warm-water pool, while walking paths, gardens, and outdoor spaces provide additional ways to stay active.
Wellness programs are designed to help residents maintain strength, balance, mobility, and an active lifestyle.
Yes. Maple Knoll Village offers pet-friendly living options because we understand that pets are an important part of the family. Pet guidelines vary by residence and level of living, and our team can help you find an option that works for both you and your pet.
Maple Knoll Village offers more than a place to live. As a nonprofit Life Plan Community, residents can enjoy an active, maintenance-free lifestyle while having access to a full continuum of care on one campus. Extensive wellness, dining, educational and social opportunities, a variety of residence options and a long-standing commitment to older adults create a community designed for both today’s lifestyle and tomorrow’s needs.
Independent Living FAQ
Independent living at Maple Knoll Village is designed for older adults who want an active, maintenance-free lifestyle with the convenience, amenities, and peace of mind of a Life Plan Community. Residents live independently in their own apartment or villa while enjoying access to dining, wellness programs, activities, transportation, social opportunities, and services that make everyday life easier.
Independent living offers much more than a residence. Residents enjoy access to community amenities, activities, fitness and wellness opportunities, social and educational programs, dining, transportation, housekeeping, maintenance and other services designed to make everyday life easier and more enjoyable. Specific services and inclusions may vary by residence and contract option.
Yes. Maple Knoll Village offers convenient on-campus dining at multiple venues as well as scheduled transportation for appointments, shopping, outings, and other destinations. These services give residents greater flexibility and make it easier to spend less time on everyday responsibilities and more time doing what they enjoy.
Yes. Couples can enjoy independent living together, even if their needs change differently over time. Because Maple Knoll Village offers a continuum of care on one campus, additional support is available if one spouse or partner eventually needs a different level of care.
Yes. Residents are encouraged to make their residence feel like home with their own furniture, artwork, décor, and personal belongings. Guidelines for modifications may vary by residence, and the Maple Knoll Village environmental services team can provide additional details during the selection and move-in process.
Many people choose independent living while they are still active and healthy so they have more time to enjoy everything the community offers. Moving before you need additional support gives you the opportunity to meet neighbors, establish new routines, participate in activities and enjoy a maintenance-free lifestyle while making your own decisions about the future.
Yes. Prospective residents are encouraged to visit Maple Knoll Village and experience the community firsthand. An appointment is required for a tour, and our team would be happy to show you around. During your visit, you can explore available residence options and amenities, learn about services and costs, ask questions and get a feel for what life at Maple Knoll Village could look like.
Maple Knoll Village offers a variety of independent living apartments and villas with different floor plans, sizes and features. Residents can choose a home that fits their lifestyle, preferences, and budget while enjoying all the benefits of living within the Maple Knoll community.
Residents can choose from a wide variety of fitness and wellness programs, clubs, educational opportunities, creative arts, social events, outings, volunteer opportunities, and more. You decide how involved you want to be, whether you prefer a full calendar or simply want more time and freedom to enjoy retirement your way.
Yes. Independent living residents may continue to drive and keep a personal vehicle, provided they maintain a valid driver’s license and meet applicable state driving requirements. Parking options vary by residence, with attached garages for villa residents, heated underground garage parking at Kensington and assigned parking spaces at Beecher Place. Community transportation is also available, providing a convenient alternative when residents prefer not to drive.
Pets are welcome in designated independent living residences according to community guidelines. Because policies may vary by residence, prospective residents should ask about current pet guidelines when exploring apartment and villa options.
One of the advantages of living at Maple Knoll Village is knowing additional support is available if your needs change. Depending on your situation, services may be available to help you remain independent longer. If a higher level of care becomes appropriate, Maple Knoll Village also offers assisted living, memory support, skilled nursing, and rehabilitation services on campus.
Independent living may be a good fit if you want less home maintenance, more opportunities to socialize, convenient amenities and services, and the reassurance of future care options. If maintaining your current home is taking more time and energy than you would like, or you simply want more freedom to enjoy retirement, it may be a good time to explore independent living.
Assisted Living FAQ
Assisted living at Maple Knoll Village provides personalized support for older adults who want to maintain as much independence as possible while receiving help with daily activities. Located on our campus in Cincinnati, Ohio, assisted living combines private residences, individualized care, dining, activities, wellness opportunities, and access to the broader Maple Knoll Village community.
Support is personalized based on each resident’s individual needs and may include assistance with bathing, dressing, grooming, medication reminders, mobility, and other activities of daily living. Our team works with residents and families to determine the appropriate level of support while encouraging independence whenever possible.
Each prospective resident completes an assessment before moving in to determine their individual needs and ensure assisted living is the appropriate level of care. As needs change over time, the care team regularly reassesses each resident and adjusts services and support as appropriate.
Maple Knoll Village offers private assisted living accommodations designed to provide comfort, convenience, and easy access to support. Availability, floor plans, and specific residence features may vary, so our team can discuss current options and help determine which residence may be the best fit.
Yes. Assisted living residents have access to dining services as part of community life at Maple Knoll Village. Dining provides convenient, nutritious meal options while also giving residents another opportunity to socialize and connect with neighbors.
Assisted living residents can participate in a variety of social, recreational, educational, wellness, and enrichment opportunities. Programming is designed to support connection, engagement and individual interests, with opportunities both within assisted living and throughout the Maple Knoll Village campus as appropriate.
Yes. Residents are encouraged to personalize their residence with furniture, photographs, artwork, and other belongings to make their space feel like home. Some items may require prior approval, and our team will work with you throughout the moving process to review guidelines, answer questions, and help you plan your new space.
Depending on each person’s care needs and available residence options, couples may be able to live together in assisted living at Maple Knoll Village. Because individual circumstances vary, our team can discuss available options and determine the best arrangement for both spouses or partners.
Assisted living may be a good option for older adults who can no longer live completely independently but do not require around-the-clock skilled nursing care. Residents may benefit from assistance with personal care, medications, mobility, or other activities of daily living while continuing to enjoy an active, engaging lifestyle.
Residents may generally continue seeing their preferred physicians and healthcare providers, subject to their providers’ availability and insurance requirements. Maple Knoll Village can also help residents and families understand available healthcare resources and coordinate services when appropriate.
Yes. Maple Knoll Village offers scheduled transportation services that can help residents get to medical appointments, shopping, and other destinations. Availability and scheduling requirements may vary depending on the destination and type of transportation needed.
Maple Knoll Village is a Life Plan Community offering multiple levels of care on one campus. If an assisted living resident needs additional support, our team can help evaluate their changing needs and discuss appropriate care options, including memory support, skilled nursing, or rehabilitation services.
Assisted living costs vary based on the residence, services, and level of support needed. Our team can explain current pricing, what is included, and any additional care-related costs so residents and families can clearly understand their options.
Medicare generally does not cover the cost of room and board in assisted living. Certain healthcare services may be covered by Medicare, long-term care insurance or other insurance depending on the resident’s coverage and eligibility. Our team can help explain Maple Knoll Village’s costs, but residents and families should consult their insurance provider regarding specific benefits.
Admission to assisted living depends on availability, an assessment of the prospective resident’s needs, and whether Maple Knoll Village can appropriately meet those needs. You do not necessarily need to live in independent living first. Our team can discuss current availability and guide you through the admission process.
An appointment is required to tour Maple Knoll Village. Our team would be happy to show you around, discuss your needs, and answer questions about assisted living services, residences, costs and availability. A personal visit is one of the best ways to experience the community and determine whether Maple Knoll Village is the right fit.
Memory Care FAQ
Maple Knoll Village provides specialized memory support for older adults living with Alzheimer’s disease, dementia, and other forms of memory loss. Care is personalized to each resident’s abilities, needs and preferences, with a focus on safety, comfort, dignity, meaningful engagement, and quality of life.
There is no single sign that determines when memory care is needed. Families may begin considering memory support when memory loss affects a loved one’s safety, daily routines, personal care, nutrition, medication management, or overall well-being. Our team can talk with you about the changes you are seeing and help determine whether memory care may be an appropriate option.
Both assisted living and memory care provide support with daily activities, but memory care is specifically designed for individuals living with cognitive impairment. Memory care provides additional structure, supervision, specialized programming, and an environment designed to support residents experiencing memory loss.
Memory care programming is designed around residents’ abilities, interests and life experiences. Opportunities may include music, creative activities, movement, social engagement, sensory experiences, and other purposeful programs that encourage connection, familiarity, and meaningful participation.
Yes. Family involvement continues to be an important part of the resident’s experience in memory care at Maple Knoll Village. Families can stay connected with their loved one and communicate with the care team about their needs, preferences, and changes in care. Our team views families as important partners in supporting each resident’s well-being.
Yes. A person does not necessarily need to be a current Maple Knoll Village resident before moving into memory care. Admission is based on an assessment of the individual’s needs, Maple Knoll Village’s ability to appropriately meet those needs, and current availability.
Memory care may be appropriate for someone experiencing cognitive changes that make it difficult or unsafe to live independently or in traditional assisted living. Signs may include increasing confusion, wandering, difficulty managing daily routines, changes in behavior, or a growing need for supervision and personal assistance.
Before admission, each prospective resident is assessed to better understand their cognitive, physical, and personal care needs and determine whether memory care is the appropriate setting. Our team will work with the resident, family, and healthcare providers as appropriate to develop a plan that reflects the individual’s needs and abilities.
Support is individualized and may include assistance with bathing, dressing, grooming, mobility, medication management, and other activities of daily living. Care is adapted to each resident’s abilities and routines, with an emphasis on preserving independence and dignity whenever possible.
Moving to memory care is a significant transition for both residents and their families. Our team works to learn about each resident’s routines, preferences, interests, and personal history to create familiarity and provide individualized support throughout the transition. Families are encouraged to remain involved and share information that can help us better understand their loved one.
Residents’ needs are regularly evaluated so care and support can be adjusted as appropriate. Because Maple Knoll Village offers additional healthcare services on the same campus, our team can help residents and families understand available options if more advanced nursing or healthcare support becomes necessary.
Memory care costs vary based on the residence, services, and level of support required. Our team can provide current pricing, explain what is included, and discuss any additional care-related costs so families have a clear understanding of their options.
Health & Rehabilitation FAQ
Maple Knoll Village provides skilled nursing, short-term rehabilitation, and long-term care at Bodmann Skilled Health Pavilion in Cincinnati, Ohio. Services are designed for older adults who need 24-hour nursing care, rehabilitation after an illness, injury or surgery, or ongoing support for more complex health needs.
Rehabilitation services may include physical, occupational, and speech therapy based on each individual’s needs and goals. Therapy can help improve strength, balance, mobility, communication, and daily living skills to support greater independence and the best possible recovery.
Yes. Skilled nursing residents have access to nursing care and support 24 hours a day. Care is individualized based on each resident’s medical needs, abilities, and care plan.
Each resident receives an individualized plan of care based on their health needs, abilities, and goals. The interdisciplinary care team works with the resident, family, and healthcare providers as appropriate to coordinate services and regularly review the plan as needs change.
Yes. You do not have to be a current Maple Knoll Village resident to receive short-term rehabilitation or skilled nursing care. Admissions are based on individual care needs, clinical appropriateness, and availability. Our team can work with you, your family, hospital, or healthcare provider to help coordinate the admission process.
Yes. Our team can work with residents, families, physicians, hospitals, and discharge planners to coordinate a transition to Maple Knoll Village for rehabilitation or skilled nursing care. Because discharge timelines can move quickly, families are encouraged to contact our team as early as possible to discuss availability and next steps.
Short-term rehabilitation is designed to help individuals recover and regain strength, mobility, and independence following a hospitalization, surgery, illness or injury. Long-term skilled nursing provides ongoing nursing care and assistance for individuals with chronic conditions, complex medical needs, or those who require continued support with daily activities.
The care team works with each individual and their family to plan for the next appropriate step based on their progress and ongoing needs. This may include returning home with additional services, transitioning to another level of care, or continuing to receive support at Maple Knoll Village when appropriate.
Yes. Bodmann Skilled Health Pavilion provides long-term care for individuals who need ongoing nursing support and assistance with daily activities. Care is tailored to each resident’s needs with an emphasis on comfort, dignity, safety, and quality of life.
Medicare, Medicaid, private insurance or other coverage may help pay for eligible skilled nursing or rehabilitation services depending on an individual’s coverage, medical needs, and eligibility. Coverage requirements vary, so families should verify benefits with their insurance provider. Our team can also help explain accepted payment options and the admissions process.
Admission timing depends on availability, the individual’s care needs, required medical information, and insurance or payment arrangements. Our admissions team will work with you, your family, and healthcare providers to review the necessary information and help make the transition as smooth as possible.
Financial Options FAQ
A Life Plan Community, also known as a Continuing Care Retirement Community (CCRC), offers independent living along with access to additional levels of care if a resident’s needs change. At Maple Knoll Village, residents can enjoy an active, independent lifestyle while having assisted living, memory support, skilled nursing, and rehabilitation services available on the same campus.
An entrance fee is a one-time payment associated with certain Life Plan contract options at Maple Knoll Village. The amount varies based on factors such as the residence and contract selected. Our team can explain current entrance fees, refund provisions, and other contract details as you compare your options.
Yes. Rental options are available for select residences, including rental options at Beecher Place, and do not require a traditional Life Plan entrance fee. Rental contracts differ from Life Plan contracts, including their financial protections and benefits. Rental contracts do not include access to Maple Knoll Village’s benevolent care program if a resident’s financial resources are depleted. Our team can explain the differences between rental and Life Plan options to help you make an informed decision.
Refund provisions vary depending on the Life Plan contract selected. Some contract options may provide for a refund based on the specific terms of the agreement. Because the details can differ, our team will review the applicable refund structure with you before you select a contract.
Medicare and traditional health insurance generally do not pay for independent living housing, entrance fees, or monthly service fees. Medicare or insurance may cover certain qualifying healthcare services separately, depending on eligibility and the individual’s coverage. Residents should contact their insurance provider for details about specific benefits.
When comparing costs, consider more than a mortgage or rent payment. Homeownership expenses can include property taxes, insurance, utilities, maintenance, repairs, landscaping, housekeeping, transportation, dining, and recreation. Many of these expenses may be included in or reduced by services provided at Maple Knoll Village. Our team can help you understand what is included in your fees so you can make a more complete comparison.
Because pricing varies by residence, contract option, and individual circumstances, the best way to receive accurate information is to speak with our team. We can provide current entrance fees, monthly fees and rental rates, explain what is included, and help you compare the financial options available at Maple Knoll Village.
A Life Plan contract combines your residence with access to services, amenities, and a continuum of care. Depending on the contract option selected, residents typically pay an entrance fee, and an ongoing monthly service fee. Contract terms, fees, and included services vary, and our team will review the available options with you so you can understand what best fits your needs and financial plans.
The monthly service fee helps cover many of the services and amenities included with life at Maple Knoll Village. Specific inclusions vary by residence and contract and may include services such as maintenance, housekeeping, dining, transportation, utilities, activities, wellness programs, and access to community amenities. Our team will provide a detailed explanation of what is included with the option you are considering.
Benevolent care provides financial assistance for qualifying residents with eligible Life Plan contracts who outlive their financial resources through no fault of their own. Eligibility and other requirements apply, and benevolent care is not included with rental contracts. Our team can explain the applicable provisions and requirements when reviewing your Life Plan contract options.
Couples can live together in independent living, and a second-person fee may apply. Entrance fees, monthly fees, and other costs depend on the residence and contract selected. Our team can provide current pricing and explain how costs are structured for two residents.
Long-term care insurance may help cover qualifying care or services depending on the resident’s policy and level of care. Coverage varies significantly by policy, so prospective residents should review their benefits with their insurance provider. Our team can provide information about Maple Knoll Village services and costs to assist with that conversation.
Financial qualification requirements may apply depending on the residence and contract option selected. Our team will explain the financial review process, what information is needed, and the options available before you make a commitment.